
Jackie Rios
Managing Director, Chief of Staff, Strategy and Planning
Professional Bio
Jackie Rios is a senior human resources executive at American Airlines with over 20 years of experience driving business transformation, workforce strategy, and organizational effectiveness. She has a proven track record of enhancing company culture, improving productivity, and aligning HR initiatives with strategic business goals.
As Managing Director, Chief of Staff, Strategy and Planning Office at American Airlines, Jackie partners with Centers of Excellence and business units for enterprise-wide initiatives to optimize efficiency, reduce costs, and drive long-term workforce planning. She has played a key role in reducing HR operating costs and establishing performance metrics that improve overall business impact.
Previously, as Managing Director, Global People Business Partner, she led a team of over 100 HR professionals across 54 countries, achieving a 70% internal promotion rate and ensuring compliance with global labor regulations. She has extensive experience in talent development, benefits, compensation, and international HR operations.
Jackie has served as the Executive Sponsor for Women in Aviation at American Airlines for the past five years, championing initiatives that support and advance women in the industry. She is a Top 12 Latina Executive Leader and was featured in Latina Style Magazine for her leadership.
Jackie holds a SHRM Certification from DePaul University and studied at Northeastern Illinois University. She is deeply committed to fostering a forward-thinking aviation industry.
As Managing Director, Chief of Staff, Strategy and Planning Office at American Airlines, Jackie partners with Centers of Excellence and business units for enterprise-wide initiatives to optimize efficiency, reduce costs, and drive long-term workforce planning. She has played a key role in reducing HR operating costs and establishing performance metrics that improve overall business impact.
Previously, as Managing Director, Global People Business Partner, she led a team of over 100 HR professionals across 54 countries, achieving a 70% internal promotion rate and ensuring compliance with global labor regulations. She has extensive experience in talent development, benefits, compensation, and international HR operations.
Jackie has served as the Executive Sponsor for Women in Aviation at American Airlines for the past five years, championing initiatives that support and advance women in the industry. She is a Top 12 Latina Executive Leader and was featured in Latina Style Magazine for her leadership.
Jackie holds a SHRM Certification from DePaul University and studied at Northeastern Illinois University. She is deeply committed to fostering a forward-thinking aviation industry.
