Jacqueline L. Smith joined the Navy right after high school to become an air traffic controller. During her 30-year ATC career, she helped many other women succeed in ATC. In 1968, she and Sue Mostert (Townsend) founded Professional Women Controllers, Inc. The organization started with 70 members and has now grown to more than 800 FAA, military and international controllers. Jacque continued to develop her own career and to inspire other women in the FAA. Her FAA "firsts" included several positions from the first woman manager of an Air Route Traffic Control Center to the first woman Regional Administrator in the FAA. She continually fostered programs and processes that considered the human side of work.